Guarentees

All products come with a 12 month manufacturer's guarantee.

All our leather briefcases and leather travel bags are manufactured to a very high standard and are guaranteed to last considerably longer than many products currently offered on the open market.
However, should any product fall short of your expectations or arrive damaged whilst in transit, we will refund your money or exchange it for something different free of charge.

The guarantee will cover any unexpected manufacturing faults such as zips, lining or hardware malfunctioning.
The guarantee does not cover for misuse of products, scratches, tears and cuts.
Repairs will only be limited to the faulty parts free of charge.
The factory will not be obliged to carry out any restoration work free of charge due to misuse, scratches, tears and cuts.
We will be happy to provide you with an estimate for any repair work.
Costs for returning goods will be met by the manufacturer only when a product is found to be faulty or damaged.
Delivery charges will be met by the customer for any returns not related to faulty goods.

When opening your parcel, please take care not to use a knife or any sharp object as to avoid damaging the product.

Please email Mondo Fiorentino using the "Contact us" form to arrange a full refund.
Items must be returned in original and unused condition.

Please refer to our Retunr/Exchange Policy.